Privacy Policy


Privacy Policy for

About us

This website is operated by us, 020 Inventories of Office 201, 15 Ingestre Place, Soho, London, W1F 0JH.

We collect, use and are responsible for certain Personal Data about you. When we do so we are regulated under the General Data Protection Regulation EU 2016/679 which applies across the European Union as well as the EEA EFTA member states, and as of the date of this Privacy Policy, the United Kingdom, as well as the Data Protection Act 2018 which applies in the United Kingdom (“Data Protection Laws”).

For the purpose of the Data Protection Laws, we are responsible as ‘Controller’ for the data we collect as further set out in this Privacy Policy. The following capitalised terms have the meaning given to them in the applicable Data Protection Laws from time to time: Controller, Personal Data, processing, Processor.

Our website

This privacy policy relates to your use of the Website only. Whilst we may link to other public profiles operated or managed by us, such as by way of example only, a public account on Instagram, or a separate channel on YouTube, this privacy policy only applies to the Website. This privacy policy therefore does not apply to those profiles or any other public websites or channels operated or managed by us. Please consult the privacy policy published by the providers of those separate public profiles or channels (i.e. for our account on Instagram, if any, and for our channel on YouTube, if any).

If and to the extent we link to other websites (if any), they may be owned and operated by certain third parties which may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other third-party websites, please consult their privacy policies as appropriate.

Our collection and use of your Personal Data

We collect Personal Data about you when you access our Website, subscribe to our newsletter or contact us through the Website or the contact information provided by us to you on the Website. We collect this Personal Data from you either directly, such as, without limitation, when you subscribe to our newsletter, contact us or indirectly, such as your browsing activity while on our website (see ‘Cookies’ below).

The Personal Data we collect about you depends on the particular activities carried out through the Website. This information includes your first and last name and your email address when you contact us and/or subscribe to our newsletter and the details of any feedback or such other information you provide us with when you contact us through the Website or the contact information provided by us to you on the Website.

We use this Personal Data to add you to the list of recipients of our newsletter, to contact you via email about our services as well as other information related to our services and/or this Website, to customise our Website, to improve our services and the Website, to customise the Website’s content to your particular preferences. If you have subscribed to our newsletter, we may also contact you to notify you of any changes to the Privacy Policy.

The Website is not intended for use by children and we do not knowingly collect or use Personal Data relating to children.

Our legal basis for processing your Personal Data

When we use your Personal Data we are required to have a legal basis for doing so. There are various different legal bases on which we may rely, depending on what Personal Data we process and why.

The legal bases we may rely on include: (i) consent: where you have given us clear consent for us to process your Personal Data for a specific purpose, such as subscription to our newsletter; (ii) legal obligation: where our use of your Personal Data is necessary for us to comply with the law (not including contractual obligations); (iii) legitimate interests: where our use of your Personal Data is necessary for our legitimate interests (such as the improvement of our services and/or Website).

Who we share your Personal Data with

We may share your name, email address and the results of any Cookies with our professional advisors, any web designers of the Website, any consultants (such as, without limitation, our brand consultant). All of the aforementioned have signed a non-disclosure agreement or a standard terms agreement, which includes a confidentiality clause. Any further third parties we work with will also be asked to sign a non-disclosure agreement or another agreement containing a confidentiality clause before they obtain access to your Personal Data as Controller or Processor.

This data sharing enables us to establish a list of recipients for our newsletter as well as to optimise the running of the Website and the provision and optimising of our services.

We will share Personal Data with law enforcement or other authorities if required by applicable law.

Transfer of your information out of the UK and EEA

Our Website is hosted by a WordPress Hosting Services which we purchased on, the latter of which is also our domain and email provider. To the best of our knowledge the corresponding servers are within the European Economic Area. We also use the services of Mailchimp to facilitate the sending of emails and newsletters, including to users who provided us with their Personal Data in connection with our services, products and/or the Website.

The third party providers, such as, without limitation, WordPress, and/or mailchimp, may transfer your Personal Data to servers which are located outside the United Kingdom and European Economic Area. We will do our best to notify you prior to such transfer but you acknowledge that we may not be able to do so.

Countries outside of the European Economic Area and the United Kingdom do not have the same data protection laws as the European Economic Area and the United Kingdom. If you would like further information please contact us.

Cookies and other tracking technologies

A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our Website. As at the date of the Privacy Policy, we use cookies on our website and may also be using web beacons, action tags, single-pixel gifs and such other tracking devices, as may be used in connection with services such as, without limitation, Google Analytics, Facebook Pixel or such other information tracking services which we may use in connection with the Website and the services we provide. The information collected in this way help us recognise you and your device and store some information about your preferences, past actions as well as certain actions you take after you have visited our Website.

For further information on cookies, our use of such cookies, when we will request your consent before placing them and how to disable them, please see our Cookie Policy.


We would like to send you information about our products and services, which may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by email. We may send you a direct email and/or our newsletter along with the other recipients of the newsletter.

If you have previously agreed to being contacted in this way, you can unsubscribe at any time by contacting us through our Website and/or by contacting us through the contact details provided on the Website and/or using the ‘unsubscribe’ link in emails (to the extent provided). We will do this as soon as possible following your request but you acknowledge that this may take up to 10 days (a day being any day Monday to Friday that banks in the UK are open for business) to take effect. For more information on your rights in relation to marketing, see ‘Your rights’ below.

Your rights

Under the Data Protection Laws you have a number of important rights free of charge. They include, among other things, the rights to: fair processing of information and transparency over how we use your Personal Data, access to your Personal Data and to certain other supplementary information that this Privacy Notice is already designed to address, require us to correct any mistakes in your information which we hold, object at any time to processing of Personal Data concerning you for direct marketing, require the erasure of Personal Data concerning you in certain situations, object in certain other situations to our continued processing of your Personal Data, otherwise restrict our processing of your Personal Data in certain circumstances.

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO).

If you would like to exercise any of those rights, please email, or write to us through the Website or our contact information set out on the Website and, when or if you do contact us in this respect, please let us have enough information to identify you, such as your name and your email address and let us know the information and/or Personal Data to which your request relates.

Keeping your Personal Data secure

We have appropriate security measures in place to prevent Personal Data from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your Personal Data to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

How to complain

We hope that we can resolve any query or concern you raise about our use of your information. If you do have a query or any concern, please contact us using the details provided in the ‘how to contact us’ section below and we will do our best to resolve any query or concern you may raise.

The applicable Data Protection Laws also give you the right to lodge a complaint with a supervisory authority, in particular in a European Economic Area state or in the United Kingdom if you work, normally live or if any alleged infringement of data protection laws occurred in the relevant state. The supervisory authority in the UK is the Information Commissioner who may be contacted at or telephone: 0303 123 1113.

Changes to this website privacy policy

This website privacy policy was published on 04/02/2021 and last updated on 04/02/2021.

We may change this Website privacy policy from time to time. If you have subscribed to our newsletter at the time when we change this Website privacy policy, if and when we do change this Website privacy policy, we will inform you via email to the email address you provided to us when you subscribed to our newsletter.

How to contact us

Please contact us, if you have any questions about this privacy notice or the information we hold about you. If you wish to contact, please send an email to the 020 Inventories Team at or write to Office 201, 15 Ingestre Place, Soho, London, W1F 0JH.

Do you need extra help?

If you would like this website privacy policy in another format (for example: audio, large print, braille) please contact us.